Frequently Asked Questions 

Do you have [insert here]?  

Please note that our online selection is very slim compared to the millions we have in-store, we are currently only listing our special collectibles on the website at this time. And even then, most are kept in-store!

Please feel free to give us a call if you can't find what you're looking for. We are happy to look for any book you are searching for- new, used or out-of-print. Because our in-store books are not inventoried, we might take around an hour to get back to you as we check both of our locations. 

From there, we can hold the book in-store for a week or mail the book to you at $4.99 regular shipping and $9.99 priority. 

We can also order new books for our customers, usually with at least a 10% discount and available in store in 3-4 days.

Can you ship internationally?

We are happy to ship to our customers all over the world, unfortunately at this time we are currently unable to ship  internationally through our website. We ask that you route your international purchase through our AbeBooks Marketplace. If you have any difficulty locating your book there, feel free to shoot us an email.

*All of our orders are carefully packed and shipped in corrugated boxes to ensure they arrive in the best condition possible.*

Do you sell gift cards? 

We do! 

We sell both physical and e-gift cards in-store with a minimum of  $10. We unfortunately cannot sell them through our site. 

If you can't make it to the store you are welcome to give us a call and we can take the payment over the phone! From there we can mail the card to you or email the e-card.

Can I use my Gift Card/ Store Credit on the website?

Neither our trade credit or gift cards work directly with the website at this time. Feel free to give us a call and we can do the transaction over the phone. If you're unsure about your purchase we can also pull the book to be looked at in-store. 

How does your trade policy work?

                     Simply put, we "buy" your books for a "trade credit" amount to be used at both of our stores- this is kept in a simple inventory system with your name and phone number. We also offer cash for half of the credit amount that can be cashed out at any time. Checks are written for cash amounts higher than $50 at Bookmine & $25 at Uptown.

Leftover books must be picked up by the end of the day. Due to volume of incoming books we are not able to call you.

For a more in-depth overview refer to this page.

I have a large collection, can I send you pictures?

We buy according to each title, book condition and varying needs. We cannot  tell you through pictures what individual books we will and will not take. We must see the books in person to give you a price estimate. 

If you have something like an estates worth of books or over 20 moving boxes worth, we do offer house calls- Ron will be happy to check out your collection. In this case, pictures are helpful to let us know what to generally be prepared for, or if the trip is worth it.

Do you accept donations?

Unfortunately, we have stopped taking donations. That is to say, we are asking you to please take back any books we do not want back home with you. If your books are not picked up by closing time the same day they will be processed for recycling and your account will be charged $5 per container at Bookmine and $10 per container at Uptown.

We highly encourage our customers to take their donations to Friends of the Jacksonville Public Library, The City Rescue Mission, Trinity Rescue Mission and Sulzbacher (or any other number of the homeless shelters or thrift stores throughout the city).  

We apologize for any inconvenience, we simply don't have the room or man power to deal with leftover books anymore.  

Do you give donations?

We do offer donations under certain circumstance, send us an email for further inquiry. 

Can you repair my book?

We do not offer a conservation or repairing service at the moment. We highly recommend contacting Amy Minger at Minger Conservation for any sort of rebinding or restoration. 

As far as in-store services, we can mylar your dust jacket for a fee of $5 and gift wrap for $2.

 

Do you send books to inmates? 

Yes! However, due to very strict requirements we are only able to send new paperback titles directly from our distributor. Customers can look at the book at our front counter but will not be able to walk around with it as a security precaution. 

We will need the facilities address and inmate number. Shipping is $7.99 and taxed when shipped within FL. A tracking number will be emailed to the customer when shipped.

What's the Difference between Chamblin Bookmine and Chamblin Uptown?

Bookmine is our main store, purchased in 1991 by Ron Chamblin, it has over 3 million books estimated in stock. Chamblin's Uptown is our second location, opened in 2008 in the heart of downtown Jacksonville. Unlike our main store, Uptown has it's own cafe and sells a large selection of Vinyl and CDs. Though it's about a third of the size of our main store, Uptown is still a great place to get lost in the maze, with a cup of coffee in hand and plenty of local businesses around to visit afterwards. 

More information about our Downtown location can be found here.

Are you hiring?

Send your resume to chamblinsevents@gmail.com. When we are hiring, we will contact potential hires according to the order resumes were sent to us. 

I am a local author, how can I get my book sold at your stores?

Send us an email at chamblinsevents@gmail.com with your book's title, basic description and how much you're selling for- due to limited space we may be unable to accept certain subject matter. 

If we would like to keep your book at our store we will typically start with four copies, keeping two at both locations to see how they sell. We  purchase your books at the publishers rate of 40% of the list price. 

Can I film / take pictures in your store? 

Please call ahead if you plan to do anything professional in our stores. We will need you to sign a release form for any filming. Photography is welcome, though please be mindful of our customers and staff. 

Keep in mind that our children's section is the one of the most shopped at both of our stores, no pornography or risqué material is permitted.